Patient Information and Support Contacts
Patient Responsibilities
- Notify the host site Liaison Officer or Health Lead of any upcoming medical appointments
- Contact Ininew Patient Services (IPS) upon arrival at the evacuation site and provide current location and contact information (e.g., cell phone number).
- If possible, sign the electronic consent form to receive Notices of Appointment (NOAs) by email
- Confirm with IPS whether travel to scheduled appointments is required
- Inform IPS if you wish to have your appointment rescheduled
Liaison (Host Site/First Nation/Town) Responsibilities
- Assist evacuees in contacting Indigenous Services Canada (ISC) for:
- Medical travel arrangements
- Assist evacuees in contacting IPS for appointment confirmations or cancellations.
- Help communicate travel needs to ISC when required
Indigenous Services Canada (ISC) Responsibilities
- Arrange and provide transportation for medical appointments from host sites
- Coordinate travel based on information received from: with the
- IPS, or
- The patient/host site liaison directly
Ininew Patient Services (IPS) Responsibilities
- Maintain confidentiality (no sharing of appointment lists with ISC)
- Attempt to contact evacuees with appointment details when available
- Work with patients to:
- Confirm need for travel
- Notify ISC so transportation can be arranged
Weeneebayko Area Health Authority (WAHA) Medical Transportation Responsibilities
- Inform clients of the medical transportation process
- If the appointment is within the WAHA catchment area, provide travel arrangements
Contact Information
Indigenous Services Canada
Phone: 1-877-779-7749
Email: evacuationsssna-nihbevacuations@sac-isc.gc.ca
Ininew Patient Services (IPS)
Phone: 1-613-544-3400 ext. 23074
Email: referralsIPS@kingstonhsc.ca
Weeneebayko Area Health Authority (WAHA) Medical Transportation
Phone: 1-705-336-2947 ext. 4232